Refund policy

Returns Policy

Thank you for your interest in my work. Please read the following policy carefully before making a purchase.

Original Artwork

I offer a 5-day return period for original artworks. If you wish to return a piece, you must notify me within 5 days of delivery.

To be eligible for a return:

  • The artwork must be returned in the same condition in which it was received.
  • The artwork must be securely packaged to ensure safe transit.
  • The buyer is responsible for all return shipping costs.

Once the artwork has been received and inspected, and provided it is in its original condition, a full refund will be issued to the original payment method.

Please note:

  • Any damage incurred during return shipping may affect the refund.
  • It is recommended that return shipments are fully insured and trackable.

Prints & Replica Items

All sales of prints and replica items are final.

Unfortunately, I do not accept returns, exchanges, or refunds on these items unless they arrive damaged or defective.


Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact me within 48 hours of delivery with photographs of the issue. I will work with you to resolve the matter as quickly as possible.


Contact

For all return requests or queries, please contact:

Email: joe.giles21@gmail.com
Studio Location: Manchester, UK